Carnot Consult are authorised to administer the remaining warranty on your Clyde boiler or calorifier.
Clyde gas condensing boilers (CG, Alkon and Modulex) were sold with a 2 year guarantee on heat exchangers and a 1 year guarantee on all other parts from date of manufacture. Ellprex and Trio boilers have a 2 year guarantee on heat exchangers and a 1 year guarantee on controls and burner from date of despatch. CK range cast iron boilers (CK5, CK10, CK30, CK40, CK60, CKRS, CKON and CKOM) have a 5 year guarantee on boiler sections and a 1 year guarantee on controls and burner from date of despatch. Sanical SC calorifiers are guaranteed for 2 years from date of despatch
Clyde boilers and calorifiers are warranted against materials and manufacturing defects for the time periods indicated above. They are subject to the conditions of guarantee printed in the relevant Clyde Engineering Data Sheet (EDS) which we can send to you by email on request.
If you believe that your Clyde boiler or calorifier has failed within the terms of the guarantee, please contact us by phone or email, using the ‘contact us’ web page, and we will arrange for a warranty inspection.
Carnot Consult are not authorised to deal with warranty claims for Clyde radiators. If you have a faulty radiator, please contact Clyde direct.